Notifications

A simple guide to our push notification system and when users will receive them

Category	Notification	Title	Body	When	Frequency
Contract Status	Consumption Data Ready	"Your consumption data is now available!"	"Log in now and discover how to save on your electricity bill."	When first consumption data becomes available	One-time only
Contract Status	Contract Active	"Your contract is ready!"	"Log in now and discover how to save on your electricity bill."	When contract status becomes active	One-time only for first consumption notification
Usage Monitoring	Spending Limit	"Spending limit reached"	"You've reached [X] kWh, your preset consumption limit for this month."	When user reaches their preset limit	One-time per limit
Solar	Surplus Alert	"Maximize your solar surplus!"	"Last week you exported [X]% of your generated energy to the grid. Use this energy during sunlight hours - it's free!"	End of week with significant surplus	Weekly (if applicable)
Solar	Peak Export		"This month you exported more surplus energy between X:00 and XX:00. Try using more energy during these hours to lower your electricity bill."	At the end of each month	Monthly (if applicable)
Support	Support Update	"New response to your query"	"Check the app to read the response from our support team."	When support team responds	As needed