Notifications

A simple guide to our push notification system and when users will receive them

Category	Notification	Title	Body	When	Frequency
Contract Status	Consumption Data Ready	"Your consumption data is now available!"	"Log in now and discover how to save on your electricity bill."	When first consumption data becomes available	One-time only
Contract Status	Contract Active	"Your contract is ready!"	"Log in now and discover how to save on your electricity bill."	When contract status becomes active	One-time only for first consumption notification
Invoices	New invoice	"New [electricity/gas] invoice available"	"Log in now and view your invoice"	When new invoice is available	One-time for invoice
Usage Monitoring	Spending Limit	"Spending limit reached"	"You've reached [X] kWh, your preset consumption limit for this month."	When user reaches their preset limit	One-time per limit
Solar	Surplus Alert	"Maximize your solar surplus!"	"Last week you exported [X]% of your generated energy to the grid. Use this energy during sunlight hours - it's free!"	End of week with significant surplus	Weekly (if applicable)
Solar	Peak Export	"Save more with your solar panels"	"This month you exported more surplus energy between X:00 and XX:00. Try using more energy during these hours to lower your electricity bill."	At the end of each month	Monthly (if applicable)
Gas	Estimated invoices	"Update your gas meter reading"	"We've estimated your consumption for the last 2 invoices. Submit your reading and we'll update the actual amount."	When new gas invoice is available and last two are estimated	One-time for gas invoice
Support	Support Update	"New response to your query"	"Check the app to read the response from our support team."	When support team responds	As needed