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Smart alerts for solar installations

Smart alerts complement native inverter alerts by adding additional logic to detect issues that may not trigger a direct inverter error. They are rule-based checks executed daily to analyze installation behavior and detect abnormal situations.

What’s the difference between inverter alerts and smart alerts?​

  1. More data sources Smart alerts are not limited to inverter status alone. They can combine production data, external data sources (such as weather information) and installation context
    They apply across all inverter brands.

  2. Maintenance-oriented logic Smart alerts automate key operational checks, allowing energy retailers to quickly identify installations that are not producing as expected and take action at scale.

Which smart alerts are currently available?​

Inverter Power at Zero Alert​

Alerts when a solar installation produces no energy during the day, indicating a critical system issue.

Alert logic:

  • The system analyzes the total production power recorded during the day.
  • If the accumulated production is close to zero, the installation is flagged as non-producing.
  • When this condition is detected, an alert is generated, indicating a possible inverter disconnection, failure, or electrical issue.

Performance Loss Alert​

Alerts when a solar installation is performing at less than 70% of its nominal capacity by cross-referencing weather forecast data.

Alert logic:

  • Weather data is retrieved every 2 hours, considering the postal code of the residence.
  • Actual energy production is compared with estimated production calculated by the system’s data platform.
  • If a significant discrepancy is detected, an alert is generated, indicating that the solar panels may be dirty or that shading or obstructions could be affecting performance.